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Best Companies in Mississippi for Car Insurance

Here's what you need to know...
  • New drivers generally tender to select the least expensive car insurance they can find
  • The most common reasons for customer dissatisfaction are slow response times and denied claims
  • Mississippi provide different types of discounts and calculates car insurance premiums using different varying criteria

New car insurance buyers in the market generally tend to select the cheapest car insurance provider, thinking that all insurance companies are pretty much the same. As they make claims and gain experience, they gain knowledge and start to use other factors to figure out which insurance company is really good.

Obviously, not all car insurance companies are the same. As consumers gain experience, greater emphasis is placed on things like how quickly claims are settled, how complex the claims filing process is, and the cost of car insurance premiums is also factored into the equation.

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What are the most common reasons for customer dissatisfaction?

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While a significant number of people are very satisfied with their insurance providers, other are not. Consumers don’t find their auto insurance companies to their liking for many reasons. The most common reasons include:

  • Slow or complex claims process
  • Refusal to pay claims
  • Get forced into using the insurer’s repair shop, which provides poor workmanship
  • Cost of premiums too high
  • Rates raised after the smallest of accidents
  • Very little personalized service or compassion after an accident
  • Billing policy and other issues not related to claim

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Finding the Best Car Insurance Companies in Mississippi

Since every individual has different auto insurance needs, their idea of the best insurance provider will also be different. This is because different insurance companies in Mississippi provide different types of discounts and calculate car insurance premiums using different varying criteria.

In general, the best car insurance company is one that provides a combination of rates, discounts, and service that best fits individual needs. Locating such companies can be done by doing some research.

– Investigate Consumer Opinions

Consumer Reports magazine measures customer satisfaction and claims problems and publishes its findings. Out of the nearly thirty companies it surveyed, the difference between the best and worst was only sixteen points out of a hundred. While this is not a tremendous difference, it can certainly give one some idea.

– Talk to Repair Shop Managers

One can get a good idea about different insurers from the people who have to deal with them the most. Asking repair shop owners which companies are easy to work with and settle claims quickly and which pay out claims after creating a lot of issues will provide one with solid information.

– Check Mississippi State Government Data

The State’s Attorney General of Consumer Affairs has an office that regulates insurance companies and handles complaints against the different companies. It is easy to find out which Mississippi insurance providers have the least complaints against them and which ones have the most.

Best Mississippi Car Insurance Companies

adobestock_80761217-1600x1600-1– Hanover Group Incorporated

In 1916, when people were realizing that there was money to be made in auto insurance, Hanover was already there to take advantage. Through the decades that followed, the company struggled the stock market crash and other problems to survive and become one of the oldest insurance companies in the United States.

The most impressive fact about the company is that it has maintained its financial strength through more than one hundred years of history.

They personally help potential clients select their auto insurance policy. This one-on-one service provides clients with a great experience, and they keep returning to the company.

This personalized service comes at a price. The premiums may be higher as costs of third party providers have to be covered. Additionally, their website does not provide insurance quotes.

– 21st Century Insurance

The company was founded by Louis Foster in 1958 in Los Angeles. It started with one employee and grew quickly. By 1966, it generated funds of over $1 million, and it hit the $1 billion mark by 1993.

Many customers, however, complain about the service the company provides. They claim that the company is in the habit of not responding to calls from customers. It does, however, offer some great deals to its loyal customers, which keeps them happy.

– Liberty Mutual

This company started out as Massachusetts Employees’ Insurance Association in response to a law requiring workers to have compensation insurance. By 1914, they entered into auto insurance and in 1917, they changed their name to Liberty Mutual. Their high point is their exceptional customer service.

They are courteous and keep in touch with their customers on a regular basis. They provide cheaper car insurance than many companies, and they still manage to act quickly on all claims.

They are known to raise prices after accidents, regardless of whose fault it is. The final negative point is that they penalize drivers with little experience.

The overall customer satisfaction is positive, especially due to the high quality of customer service. Finding the best insurance company in Mississippi to suit the individual requirements will take some research and effort.

The more informed you are the better your chances of finding a company that satisfies all your requirements. Enter your zip code below and Find FREE quotes for car insurance in your area!

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